G2 Vendor Directory

Cisco Webex Support vs. BlackBerry UEM

A side-by-side comparison based on G2 review data.

MetricCisco Webex Support

by Cisco

BlackBerry UEM

by BlackBerry

Overall rating4.23.8
Review count44376
Ease of use8.98.3
Ease of setup8.87.8
Quality of support9.08.2
Meets requirements8.88.4
NPS45.23809511.84573
Small Business29.5%26.4%
Mid-Market25.0%19.2%
Enterprise45.5%54.4%
Total page views105343
Total LLM citations1151,676

Cisco Webex Support

Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services.

Pros

  • Ease of Use
  • Mobile Compatibility
  • Remote Support
  • Remote Control
  • Intuitive

BlackBerry UEM

BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your security team to manage diverse devices, ensure data security, support remote work, and reduce operational costs. Gain comprehensive control, enhance security, and streamline your IT operations.

Pros

  • Administration Management
  • Security
  • Organization
  • Reliability
  • Solutions
  • Ease of Use