Cisco Webex Support vs. Apache Guacamole
A side-by-side comparison based on G2 review data.
| Metric | Cisco Webex Support | Apache Guacamole |
|---|---|---|
| Overall rating | 4.2 | 4.6 |
| Review count | 44 | 17 |
| Ease of use | 8.9 | 9.1 |
| Ease of setup | 8.8 | 7.6 |
| Quality of support | 9.0 | 8.4 |
| Meets requirements | 8.8 | 9.0 |
| NPS | 45.238095 | 76.470588 |
| Small Business | 29.5% | 47.1% |
| Mid-Market | 25.0% | 29.4% |
| Enterprise | 45.5% | 23.5% |
| Total page views | 105 | 235 |
| Total LLM citations | 115 | 1,764 |
Cisco Webex Support
Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services.
- Ease of Use
- Mobile Compatibility
- Remote Support
- Remote Control
- Intuitive
Apache Guacamole
Apache Guacamole is a clientless remote desktop gateway. It supports standard protocols like VNC, RDP, and SSH.