G2 Vendor Directory

Cisco Webex Support vs. AnyDesk

A side-by-side comparison based on G2 review data.

MetricCisco Webex Support

by Cisco

AnyDesk

by AnyDesk Software GmbH

Overall rating4.24.5
Review count441,101
Ease of use8.99.4
Ease of setup8.89.4
Quality of support9.09.0
Meets requirements8.89.3
NPS45.23809575.254866
Small Business29.5%41.5%
Mid-Market25.0%41.3%
Enterprise45.5%17.1%
Total page views1054,815
Total LLM citations11556,912

Cisco Webex Support

Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services.

Pros

  • Ease of Use
  • Mobile Compatibility
  • Remote Support
  • Remote Control
  • Intuitive

AnyDesk

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from large corporations and government institutions to research facilities, small enterprises, and personal users, connecting devices around the globe. Founded in Stuttgart, Germany, in 2014, AnyDesk has reached 500 million downloads and over 100.000 customers worldwide.

Pros

  • Ease of Use
  • Remote Control
  • Remote Support
  • Easy Setup
  • File Transfer
  • Easy Access