G2 Vendor Directory

Cisco Webex Support vs. Amazon AppStream 2.0

A side-by-side comparison based on G2 review data.

MetricCisco Webex Support

by Cisco

Amazon AppStream 2.0

by Amazon Web Services (AWS)

Overall rating4.24.1
Review count4415
Ease of use8.99.0
Ease of setup8.88.6
Quality of support9.08.8
Meets requirements8.88.6
NPS45.23809542.857143
Small Business29.5%26.7%
Mid-Market25.0%26.7%
Enterprise45.5%46.7%
Total page views105102
Total LLM citations115101

Cisco Webex Support

Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services.

Pros

  • Ease of Use
  • Mobile Compatibility
  • Remote Support
  • Remote Control
  • Intuitive

Amazon AppStream 2.0

Amazon AppStream 2.0 is a fully managed application streaming service. You centrally manage your desktop applications on AppStream 2.0 and securely deliver them to a browser on any computer. You can easily scale to any number of users across the globe without acquiring, provisioning, and operating hardware or infrastructure.

Pros

  • Ease of Use
  • Easy Setup
  • Integrations