G2 Vendor Directory

Chatway Live Chat vs. LocaliQ

A side-by-side comparison based on G2 review data.

MetricChatway Live Chat

by Chatway

LocaliQ

by USA TODAY Co.

Overall rating4.94.5
Review count911,100
Ease of use9.89.1
Ease of setup9.89.1
Quality of support9.99.3
Meets requirements9.78.9
NPS95.60439672.423398
Small Business95.4%71.8%
Mid-Market3.4%24.2%
Enterprise1.1%4.0%
Total page views8271,686
Total LLM citations1,7589,279

Chatway Live Chat

Chatway is an all-in-one live chat, AI chatbot, customer service, and customer communication platform that helps businesses support customers, automate conversations, manage multiple channels, and connect support workflows with AI agents and external tools. Businesses can add a customizable live chat widget to their website in minutes and communicate with visitors in real time. Chatway works with virtually any website and offers integrations for platforms such as WordPress, WooCommerce, Shopify, Wix, Square, BigCommerce, and more.

Pros

  • Ease of Use
  • Customer Support
  • Easy Setup
  • Simple
  • Features
  • Helpful

LocaliQ

LocaliQ, as part of USA TODAY Co., helps businesses grow with advanced digital marketing technology, a specialized team behind every campaign, and the trusted reach of media solutions on the USA TODAY Network. Together, we deliver the complete solution for connecting businesses with customers, wherever they are. The technology allows customers to optimize ad spend in real-time across multiple channels, saving time and ensuring real results. Dash is LocaliQ’s AI-powered lead management SaaS solution designed to help businesses convert more leads into customers, faster and more efficiently.

Pros

  • Customer Support
  • Helpful
  • Team Helpfulness
  • Business Growth
  • Lead Generation
  • Ease of Use