G2 Vendor Directory

Chatway Live Chat vs. GTM Studio - Powered by ZoomInfo

A side-by-side comparison based on G2 review data.

MetricChatway Live Chat

by Chatway

GTM Studio - Powered by ZoomInfo

by ZoomInfo

Overall rating4.94.5
Review count913,513
Ease of use9.89.0
Ease of setup9.88.8
Quality of support9.99.0
Meets requirements9.79.1
NPS95.60439666.696113
Small Business95.4%12.8%
Mid-Market3.4%63.2%
Enterprise1.1%24.0%
Total page views8271,914
Total LLM citations1,7584,669

Chatway Live Chat

Chatway is an all-in-one live chat, AI chatbot, customer service, and customer communication platform that helps businesses support customers, automate conversations, manage multiple channels, and connect support workflows with AI agents and external tools. Businesses can add a customizable live chat widget to their website in minutes and communicate with visitors in real time. Chatway works with virtually any website and offers integrations for platforms such as WordPress, WooCommerce, Shopify, Wix, Square, BigCommerce, and more.

Pros

  • Ease of Use
  • Customer Support
  • Easy Setup
  • Simple
  • Features
  • Helpful

GTM Studio - Powered by ZoomInfo

Note: GTM Studio is the upgraded version of ZoomInfo Marketing and ZoomInfo Operations. GTM Studio is ZoomInfo's AI-powered go-to-market canvas that unifies signals, systems, and teams in one intelligent workspace so plays fire automatically, moments aren't missed, and reps always know what to do next. Designed for RevOps and marketing teams, GTM Studio eliminates tool sprawl by connecting CRM, marketing, sales, and third-party data into a single live canvas - giving every team a complete, AI-ready view of their market.

Pros

  • Features
  • Lead Generation
  • Ease of Use
  • Data Accuracy
  • Data Quality
  • Intent Data