G2 Vendor Directory

Certinia CS Cloud vs. RevSetter

A side-by-side comparison based on G2 review data.

MetricCertinia CS Cloud

by Certinia

RevSetter

by RevSetter

Overall rating4.44.8
Review count3912
Ease of use7.99.7
Ease of setup7.99.5
Quality of support8.89.1
Meets requirements8.79.1
NPS58.974359100
Small Business17.9%91.7%
Mid-Market43.6%8.3%
Enterprise38.5%0.0%
Total page views15529
Total LLM citations4815

Certinia CS Cloud

Certinia CS Cloud: The Unified Customer Success Platform Certinia CS Cloud is the only customer success solution built natively on the Salesforce platform. By unifying data across Sales, Professional Services, and Support, it eliminates the "Transition Gap" and provides a single, secure source of truth to drive consistent value realization and maximize Net Revenue Retention (NRR). Drive Consistent Action with Dynamic Playbooks Standardize success motions across your organization.

Pros

    RevSetter

    RevSetter is a cutting-edge CS and revenue platform built on a unique data model and insights engine to super-charge customer success, account management, and revenue teams across the globe. RevSetter unlocks the efficiency of your revenue-facing teams – starting with a streamlined onboarding and fast time-to-value, it’s fully customizable for ICs, managers, and the C-Suite and capable of powering the actions and workflows of the full revenue journey. We built our platform to address the market’s current challenges, while also future-proofing the evolving needs of revenue teams worldwide.

    Pros