G2 Vendor Directory

Casebook vs. Exponent Case Management

A side-by-side comparison based on G2 review data.

MetricCasebook

by Casebook PBC

Exponent Case Management

by Exponent Partners

Overall rating4.33.9
Review count7616
Ease of use8.77.0
Ease of setup8.55.7
Quality of support9.36.9
Meets requirements8.77.8
NPS56.57894712.5
Small Business84.2%31.3%
Mid-Market13.2%62.5%
Enterprise2.6%6.3%
Total page views39049
Total LLM citations2,14047

Casebook

Built for today’s human services leaders, Casebook empowers social work nonprofits and government agencies to manage everything from intake, case management, reporting—and more, with intuitive tools that streamline workflows, surface real-time data, and support better outcomes. Our configurable platform centralizes tracking, reporting, and communication to reduce operational costs and strengthen team collaboration, Casebook is designed to help you do more, with less complexities and more insights.

Pros

    Exponent Case Management

    Exponent Case Management is designed to drive radically better impact for your Human Services agency. Ideal for case workers, program managers, and agency leaders, the application is a fully-featured, customizable solution with intake, assessment, service tracking, case records, outcomes reporting, referral tracking, and more. Built on the Salesforce platform, Exponent Case Management allows you to directly connect your program data to your impact with funder and performance reporting at your fingertips. Ideal for mid-to-large nonprofit organizations.

    Pros

    • Salesforce Integration
    • Customer Support