G2 Vendor Directory

Casebook vs. Beacon

A side-by-side comparison based on G2 review data.

MetricCasebook

by Casebook PBC

Beacon

by Beacon

Overall rating4.34.7
Review count7610
Ease of use8.79.6
Ease of setup8.59.3
Quality of support9.39.1
Meets requirements8.79.4
NPS56.57894780
Small Business84.2%50.0%
Mid-Market13.2%40.0%
Enterprise2.6%10.0%
Total page views390228
Total LLM citations2,1401,412

Casebook

Built for today’s human services leaders, Casebook empowers social work nonprofits and government agencies to manage everything from intake, case management, reporting—and more, with intuitive tools that streamline workflows, surface real-time data, and support better outcomes. Our configurable platform centralizes tracking, reporting, and communication to reduce operational costs and strengthen team collaboration, Casebook is designed to help you do more, with less complexities and more insights.

Pros

    Beacon

    Easy to use, jargon free CRM for charities where your supporter data lives securely in the cloud. Flexible enough for anything. No developers required.

    Pros

    • Ease of Use
    • Intuitive
    • Event Management
    • Platform Quality
    • Setup Ease
    • Time-Saving