G2 Vendor Directory

Canonical Netplan vs. Freshservice

A side-by-side comparison based on G2 review data.

MetricCanonical Netplan

by Canonical Ltd.

Freshservice

by Freshworks

Overall rating4.44.6
Review count191,366
Ease of use9.19.3
Ease of setup8.99.0
Quality of support8.79.1
Meets requirements9.39.0
NPS63.15789575.644917
Small Business26.3%18.0%
Mid-Market42.1%60.9%
Enterprise31.6%21.1%
Total page views183,143
Total LLM citations228,238

Canonical Netplan

Netplan is a utility for easily configuring networking on a linux system. You simply create a YAML description of the required network interfaces and what each should be configured to do. From this description Netplan will generate all the necessary configuration for your chosen renderer tool.

Pros

    Freshservice

    Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that need to move fast without sacrificing control. Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.

    Pros

    • Ease of Use
    • Features
    • Automation
    • Ticketing System
    • Ticket Management
    • User Interface