G2 Vendor Directory

CallidusCloud Clicktools vs. Ybug

A side-by-side comparison based on G2 review data.

MetricCallidusCloud Clicktools

by SAP

Ybug

by Ybug

Overall rating4.34.8
Review count6629
Ease of use8.69.9
Ease of setup8.29.8
Quality of support9.19.8
Meets requirements8.69.5
NPS61.53846289.655172
Small Business17.2%82.1%
Mid-Market35.9%14.3%
Enterprise46.9%3.6%
Total page views13542
Total LLM citations81105

CallidusCloud Clicktools

SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more...

Pros

    Ybug

    Ybug simplifies receiving visual feedback and bug reports from your website users or testers. Provide your users/testers with a Feedback Widget or Browser extension and allow them to send feedback along with annotated screenshots. Ybug automatically captures some browser environment info, javascript console and other metadata. Do you already use a project management tool, team chat or customer support service? No problem! Ybug integrates with many 3rd party apps such as Asana, Basecamp, GitHub, GitLab, Teamwork Projects and many more.

    Pros

    • Ease of Use
    • Customer Support
    • Flexibility
    • Integrations
    • Features
    • Intuitive