G2 Vendor Directory

CallidusCloud Clicktools vs. UserVoice

A side-by-side comparison based on G2 review data.

MetricCallidusCloud Clicktools

by SAP

UserVoice

by UserVoice

Overall rating4.34.5
Review count66243
Ease of use8.68.9
Ease of setup8.28.7
Quality of support9.19.2
Meets requirements8.69.1
NPS61.53846269.827586
Small Business17.2%10.3%
Mid-Market35.9%61.3%
Enterprise46.9%28.4%
Total page views135493
Total LLM citations814,380

CallidusCloud Clicktools

SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more...

Pros

    UserVoice

    UserVoice is a customer feedback management solution designed to help teams effectively gather, analyze, and act on user insights. This platform streamlines the process of collecting feedback from customers, making it easier for product teams to prioritize features and improvements based on real user needs. By centralizing feedback, UserVoice enables organizations to transform scattered input into actionable data, ensuring that product development aligns closely with customer expectations.

    Pros

    • Feedback Management
    • Ease of Use
    • Feedback
    • Helpful
    • Customer Support
    • Idea Management