G2 Vendor Directory

CallidusCloud Clicktools vs. Swell

A side-by-side comparison based on G2 review data.

MetricCallidusCloud Clicktools

by SAP

Swell

by SocialSwell

Overall rating4.34.5
Review count66372
Ease of use8.69.2
Ease of setup8.29.0
Quality of support9.19.3
Meets requirements8.69.2
NPS61.53846270.087977
Small Business17.2%87.4%
Mid-Market35.9%12.1%
Enterprise46.9%0.5%
Total page views135598
Total LLM citations811,314

CallidusCloud Clicktools

SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more...

Pros

    Swell

    Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

    Pros