G2 Vendor Directory

CallidusCloud Clicktools vs. Canny

A side-by-side comparison based on G2 review data.

MetricCallidusCloud Clicktools

by SAP

Canny

by Canny

Overall rating4.34.5
Review count66109
Ease of use8.69.3
Ease of setup8.29.3
Quality of support9.19.3
Meets requirements8.68.8
NPS61.53846269.158879
Small Business17.2%57.4%
Mid-Market35.9%38.9%
Enterprise46.9%3.7%
Total page views1351,190
Total LLM citations8113,018

CallidusCloud Clicktools

SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more...

Pros

    Canny

    Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas.

    Pros

    • Ease of Use
    • Features
    • Feedback Management
    • Customer Support
    • Easy Integrations
    • Integrations