G2 Vendor Directory

CallidusCloud Clicktools vs. AskNicely

A side-by-side comparison based on G2 review data.

MetricCallidusCloud Clicktools

by SAP

AskNicely

by AskNicely

Overall rating4.34.7
Review count661,051
Ease of use8.69.5
Ease of setup8.29.3
Quality of support9.19.5
Meets requirements8.69.4
NPS61.53846288.058252
Small Business17.2%43.2%
Mid-Market35.9%48.0%
Enterprise46.9%8.7%
Total page views135714
Total LLM citations813,950

CallidusCloud Clicktools

SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more...

Pros

    AskNicely

    AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day.

    Pros

    • Ease of Use
    • Customer Support
    • Customer Feedback
    • Helpful
    • Easy Setup
    • Intuitive