G2 Vendor Directory

C-Zentrix Contact Center vs. CallHippo

A side-by-side comparison based on G2 review data.

MetricC-Zentrix Contact Center

by C-ZENTRIX

CallHippo

by CallHippo

Overall rating4.34.4
Review count29416
Ease of use9.29.0
Ease of setup9.29.0
Quality of support9.19.1
Meets requirements8.89.0
NPS62.06896670.559611
Small Business27.6%75.7%
Mid-Market44.8%21.4%
Enterprise27.6%2.9%
Total page views1091,650
Total LLM citations76810,009

C-Zentrix Contact Center

C-Zentrix: AI-Powered Omnichannel Contact Center Solutions C-Zentrix helps businesses deliver seamless customer experiences across every channel—voice, chat, email, WhatsApp, social media, and more. Serving 1500+ organizations globally in BFSI, BPO, Ecommerce, Travel, Hospitality, Healthcare, Education, and government projects, our platform combines AI, automation, and analytics to enhance engagement, efficiency, and customer satisfaction.

Pros

  • Ease of Use
  • Features
  • Customer Support
  • Integrations
  • Easy Integrations
  • CRM Integration

CallHippo

CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

Pros

  • Ease of Use
  • Call Quality
  • Reliability
  • Easy Setup
  • Customer Support
  • Features