G2 Vendor Directory

Business Phone Service/ Call Center Service vs. Simply Contact

A side-by-side comparison based on G2 review data.

MetricBusiness Phone Service/ Call Center Service

by Uoomtel

Simply Contact

by Simply Contact

Overall rating4.44.8
Review count1015
Ease of use0.00.0
Ease of setup0.00.0
Quality of support0.00.0
Meets requirements0.00.0
NPS8086.666667
Small Business10.0%66.7%
Mid-Market90.0%33.3%
Enterprise0.0%0.0%
Total page views1847
Total LLM citations6125

Business Phone Service/ Call Center Service

Uoomtel is a complete technology and staffing solution for call centers. The objective is to save time and money, increase sales, productivity, and ensure customer satisfaction. Tools include number portability, a predictive dialer, call forwarding, call recording, voicemails, and helpful integrations. There are no hidden costs, with pay-as-you-go, there is no contract or obligation. Plus 80% savings on business phone bills. (ISO Certified)

Pros

    Simply Contact

    Simply Contact is a customer support operations partner for companies in complex, regulated, and high-expectation industries. Founded in 2013 and headquartered in Warsaw, the company designs and runs tailored support operations that combine industry-trained multilingual teams with AI embedded into workflows where it provides demonstrable impact. Today Simply Contact employs 850+ agents across eight European locations (the UK, Poland, Czech Republic, Slovakia, Romania, Bulgaria, Moldova, and Ukraine), handling over 10 million customer requests annually in 30+ languages.

    Pros