G2 Vendor Directory

BrokerageBuilder vs. Agency Matrix

A side-by-side comparison based on G2 review data.

MetricBrokerageBuilder

by Zywave

Agency Matrix

by Zywave

Overall rating3.63.6
Review count1626
Ease of use8.18.0
Ease of setup4.68.4
Quality of support8.47.9
Meets requirements8.27.9
NPS-6.2528
Small Business50.0%84.0%
Mid-Market50.0%12.0%
Enterprise0.0%4.0%
Total page views131154
Total LLM citations291757

BrokerageBuilder

BrokerageBuilder is an agency management system (AMS) built specifically for employee benefits brokerages. It centralizes group and plan data, automates renewal workflows, streamlines carrier RFPs, and tracks commissions — all in one platform purpose-built for how benefits teams work, not adapted from a P&C system. If you're running a benefits brokerage, your problems are specific: renewal seasons that overwhelm your team, RFPs that take hours to build, commissions that are hard to reconcile, and client proposals that should look more professional than they do.

Pros

    Agency Matrix

    Agency Matrix is an agency management system (AMS) built for personal lines insurance agencies — from single-office shops to growing multi-location operations. It manages policies, automates client communication, connects directly to carriers for data downloads, and runs your agency's accounting, all in one browser-based platform. Personal lines insurance is a volume business. The agencies that win are the ones that handle more clients, more renewals, and more touchpoints without burning out their team.

    Pros

    • Organization
    • Data Management