G2 Vendor Directory

BrokerageBuilder vs. SmartOffice

A side-by-side comparison based on G2 review data.

MetricBrokerageBuilder

by Zywave

SmartOffice

by Zinnia

Overall rating3.63.7
Review count1628
Ease of use8.17.9
Ease of setup4.68.1
Quality of support8.47.8
Meets requirements8.28.4
NPS-6.257.692308
Small Business50.0%64.3%
Mid-Market50.0%28.6%
Enterprise0.0%7.1%
Total page views131223
Total LLM citations291467

BrokerageBuilder

BrokerageBuilder is an agency management system (AMS) built specifically for employee benefits brokerages. It centralizes group and plan data, automates renewal workflows, streamlines carrier RFPs, and tracks commissions — all in one platform purpose-built for how benefits teams work, not adapted from a P&C system. If you're running a benefits brokerage, your problems are specific: renewal seasons that overwhelm your team, RFPs that take hours to build, commissions that are hard to reconcile, and client proposals that should look more professional than they do.

Pros

    SmartOffice

    Powerful Practice Management for Agents and Advisors SmartOffice is the only cloud CRM solution designed to help insurance agents and financial advisors deliver unparalleled client service, create trusted relationships, and generate more revenue. Our robust, modular platform addresses your practice’s immediate needs while providing you with the flexibility to add features as your business expands. Core Features • SmartOffice Anywhere lets you access your data anywhere, anytime using any smartphone or tablet.

    Pros