G2 Vendor Directory

Brand Analytics vs. Muck Rack

A side-by-side comparison based on G2 review data.

MetricBrand Analytics

by PalitrumLab

Muck Rack

by Muck Rack

Overall rating4.94.5
Review count28546
Ease of use9.68.9
Ease of setup9.99.0
Quality of support9.99.2
Meets requirements9.59.0
NPS10067.777778
Small Business35.7%57.3%
Mid-Market32.1%29.9%
Enterprise32.1%12.9%
Total page views643,240
Total LLM citations26119,549

Brand Analytics

Brand Analytics is a Social Media Monitoring and Analysis System. - Data acquisition from all sources, namely social networking sites, video hostings, map services, public channels and messenger chats, review websites, forums, blogs, marketplaces, online media, newspapers, magazines and federal channels. - All types of messages and data: message text, recognized picture texts, video transcripts, check-ins, stories.

Pros

    Muck Rack

    Muck Rack is the AI communications platform where trusted data, human expertise, and embedded intelligence come together to drive clarity, speed, and impact across the PR workflow. Founded in 2009 to support journalists and strengthen the media ecosystem, Muck Rack has grown into a single system of record used by thousands of organizations to make sense of the media conversation around them. Today, teams rely on Muck Rack to understand how their brand shows up across news, social channels, and AI-generated answers, and to act with confidence in a rapidly changing communications landscape.

    Pros

    • Ease of Use
    • Database Quality
    • Features
    • Helpful
    • Customer Support
    • Contact Information