G2 Vendor Directory

Brand Analytics vs. Meltwater

A side-by-side comparison based on G2 review data.

MetricBrand Analytics

by PalitrumLab

Meltwater

by Meltwater

Overall rating4.94.1
Review count282,678
Ease of use9.68.2
Ease of setup9.98.2
Quality of support9.98.8
Meets requirements9.58.2
NPS10034.73167
Small Business35.7%41.5%
Mid-Market32.1%38.0%
Enterprise32.1%20.5%
Total page views646,406
Total LLM citations26167,398

Brand Analytics

Brand Analytics is a Social Media Monitoring and Analysis System. - Data acquisition from all sources, namely social networking sites, video hostings, map services, public channels and messenger chats, review websites, forums, blogs, marketplaces, online media, newspapers, magazines and federal channels. - All types of messages and data: message text, recognized picture texts, video transcripts, check-ins, stories.

Pros

    Meltwater

    Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact.

    Pros

    • Ease of Use
    • Features
    • Helpful
    • Customer Support
    • Helpfulness
    • Customer Service