G2 Vendor Directory

BMC Helix Discovery vs. Proactivanet

A side-by-side comparison based on G2 review data.

MetricBMC Helix Discovery

by BMC Helix

Proactivanet

by Proactivanet

Overall rating4.34.8
Review count6865
Ease of use9.09.4
Ease of setup8.59.1
Quality of support8.79.5
Meets requirements8.89.5
NPS49.15254293.75
Small Business13.2%13.8%
Mid-Market50.0%52.3%
Enterprise36.8%33.8%
Total page views157142
Total LLM citations239417

BMC Helix Discovery

BMC Discovery (formerly BMC Atrium Discovery and Dependency Mapping, or ADDM) creates a dynamic, holistic view of all data center assets and the relationships between them, giving IT crucial visibility into how the assets support the business. Each scan delves into the information and dependencies for all software, hardware, network, storage, and versions, providing IT with the context needed to create an application map from any piece of information about it. A lightweight footprint allows IT to map applications with up to 100% accuracy in 15 minutes or less.

Pros

    Proactivanet

    Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries.

    Pros

    • Customization
    • Customer Support
    • Ease of Use
    • Automation
    • Configuration Ease
    • Customizability