G2 Vendor Directory

BMC Helix Client Management vs. Pulseway

A side-by-side comparison based on G2 review data.

MetricBMC Helix Client Management

by BMC Helix

Pulseway

by MMSoft Design

Overall rating4.04.5
Review count14125
Ease of use8.29.2
Ease of setup7.49.1
Quality of support9.39.1
Meets requirements8.89.2
NPS2068.852459
Small Business21.4%52.4%
Mid-Market35.7%42.7%
Enterprise42.9%4.8%
Total page views74537
Total LLM citations743,310

BMC Helix Client Management

BMC Helix Client Management optimizes your service management solution to provide comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk

Pros

    Pulseway

    Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.

    Pros

    • Ease of Use
    • Customer Support
    • Features
    • Monitoring
    • Responsive Support
    • Intuitive