G2 Vendor Directory

Blackthorn Payments vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricBlackthorn Payments

by Blackthorn.io

Birdeye

by Birdeye

Overall rating4.74.7
Review count924,288
Ease of use9.49.4
Ease of setup9.19.2
Quality of support9.79.5
Meets requirements9.69.4
NPS80.72289284.183919
Small Business59.8%46.5%
Mid-Market38.0%34.1%
Enterprise2.2%19.4%
Total page views9619,539
Total LLM citations116127,824

Blackthorn Payments

Unlock the power of seamless payment processing with Blackthorn Payments. Designed to cater to every industry, our Salesforce-native solution modernizes and centralizes your online, subscription, and mobile payments. Enjoy the convenience of streamlined transactions, from one-time to recurring, while empowering your team with vital financial insights. ✔Embrace the future: Conduct transactions effortlessly using Bluetooth-enabled card readers and our mobile payment app. ✔Think globally: Our Stripe Checkout integration enables localized payments, offering global appeal.

Pros

  • Reliability
  • Easy Integrations
  • Integrations
  • Salesforce Integration
  • Easy Payments
  • Ease of Use

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

Pros

  • Ease of Use
  • Helpful
  • Review Management
  • Customer Support
  • Features
  • Reviews