G2 Vendor Directory

Blackthorn Events vs. Zoho Backstage

A side-by-side comparison based on G2 review data.

MetricBlackthorn Events

by Blackthorn.io

Zoho Backstage

by Zoho

Overall rating4.54.4
Review count23028
Ease of use8.88.9
Ease of setup8.58.9
Quality of support9.29.1
Meets requirements9.19.4
NPS69.13043562.962963
Small Business41.8%81.5%
Mid-Market44.9%14.8%
Enterprise13.3%3.7%
Total page views2,003741
Total LLM citations3,2003,403

Blackthorn Events

If running an event means filing a request every time you need a new ticket type, session, or form, you’re not alone. Most event platforms make you choose: capable but hard to learn, or easy to use but outside your CRM, with data that sometimes syncs back in. Blackthorn Events is the event management platform that runs natively in Salesforce. And now it’s built for the person running the event. Meet Forge Forge is Blackthorn’s web-based workspace for building and running events end to end. Work in your browser, without learning Salesforce screens or waiting in an admin queue.

Pros

  • Event Management
  • Customer Support
  • Ease of Use
  • Salesforce Integration
  • Helpful
  • Easy Setup

Zoho Backstage

Zoho Backstage is all-in-one event management software to plan and run in-person, virtual, and hybrid event experiences from beginning to end with greater efficiency and impact. Right from designing an event website, selling tickets, and marketing an event, to communicating with attendees, presenting sessions, and analyzing an event's performance, Zoho Backstage has everything you need to grow your event and accelerate its success.

Pros

  • Ease of Use
  • User Experience
  • Customer Support
  • Reliability
  • Features
  • Event Management