G2 Vendor Directory

Snoball vs. Smile.io

A side-by-side comparison based on G2 review data.

MetricSnoball

by Snoball

Smile.io

by Smile.io

Overall rating4.74.6
Review count70471
Ease of use9.39.3
Ease of setup9.29.3
Quality of support9.39.6
Meets requirements9.18.9
NPS72.85714374.200426
Small Business42.0%92.5%
Mid-Market47.8%7.3%
Enterprise10.1%0.2%
Total page views3471,783
Total LLM citations84111,315

Snoball

Referrals. Done For You. Get more customers. Snoball generates referrals, creates marketing assets, and collects reviews from your happy customers. Finally, a word of mouth marketing platform that does it all for you. The Snoball Referrals Module automates the process of turning your satisfied customers into referring customers. This software complements our existing review generation and reputation-building tools to boost your word of mouth marketing. Snoball helps businesses of all sizes and departments.

Pros

  • Referral Programs
  • Customer Support
  • Time-saving
  • Ease of Use
  • Effective
  • Customer Reviews

Smile.io

Smile.io is the leading loyalty platform built for scaling and enterprise commerce brands on Shopify Plus. Powering programs for over 100,000 merchants, Smile helps brands turn one-time shoppers into repeat, high-value customers through points, VIP tiers, referrals, and personalized rewards. As the only loyalty platform both Built for Shopify status and Shopify Technology Partner certification, Smile is both deeply integrated with Shopify's latest technology while being trusted by Shopify at scale. With Smile, you get both quality and scale.

Pros

  • Ease of Use
  • Customer Support
  • Rewards Program
  • Easy Setup
  • Easy Integrations
  • Setup Ease