G2 Vendor Directory

Snoball vs. Referral Rock

A side-by-side comparison based on G2 review data.

MetricSnoball

by Snoball

Referral Rock

by Referral Rock

Overall rating4.74.5
Review count7016
Ease of use9.38.5
Ease of setup9.28.2
Quality of support9.39.8
Meets requirements9.18.5
NPS72.85714366.666667
Small Business42.0%62.5%
Mid-Market47.8%31.3%
Enterprise10.1%6.3%
Total page views347223
Total LLM citations8411,376

Snoball

Referrals. Done For You. Get more customers. Snoball generates referrals, creates marketing assets, and collects reviews from your happy customers. Finally, a word of mouth marketing platform that does it all for you. The Snoball Referrals Module automates the process of turning your satisfied customers into referring customers. This software complements our existing review generation and reputation-building tools to boost your word of mouth marketing. Snoball helps businesses of all sizes and departments.

Pros

  • Referral Programs
  • Customer Support
  • Time-saving
  • Ease of Use
  • Effective
  • Customer Reviews

Referral Rock

Referral Rock is referral software built to bring in referrals steadily, not in one big launch that fades. A dedicated advisor sets up the program around how your business sells, then it runs in the background without you managing it day to day. It's opinionated on purpose. Most programs stall when the person running it chases the moves that feel right but don't work: a big launch campaign, oversized rewards, endless brand tweaking, or pushing the referred friend to buy on the spot instead of just letting them raise their hand.

Pros

  • Customer Support
  • Helpful
  • Easy Setup
  • Customization
  • Easy Integrations
  • Ease of Use