G2 Vendor Directory

Snoball vs. Duel

A side-by-side comparison based on G2 review data.

MetricSnoball

by Snoball

Duel

by Duel

Overall rating4.74.4
Review count7022
Ease of use9.38.1
Ease of setup9.28.4
Quality of support9.39.8
Meets requirements9.18.2
NPS72.85714354.545455
Small Business42.0%22.7%
Mid-Market47.8%68.2%
Enterprise10.1%9.1%
Total page views347238
Total LLM citations8411,075

Snoball

Referrals. Done For You. Get more customers. Snoball generates referrals, creates marketing assets, and collects reviews from your happy customers. Finally, a word of mouth marketing platform that does it all for you. The Snoball Referrals Module automates the process of turning your satisfied customers into referring customers. This software complements our existing review generation and reputation-building tools to boost your word of mouth marketing. Snoball helps businesses of all sizes and departments.

Pros

  • Referral Programs
  • Customer Support
  • Time-saving
  • Ease of Use
  • Effective
  • Customer Reviews

Duel

Brands winning today aren’t running better ad campaigns. They’re building better relationships - with the customers, employees, creators, and fans who drive discovery, conversion, and trust. Duel is the platform that manages those relationships at scale. Duel turns a brand’s people into its growth engine. With our proprietary Advocate Intelligence Graph that understands every individual, and a comprehensive engagement and reward layer, Duel helps brands transform any act of advocacy into measurable, attributable growth. You don’t need multiple tools.

Pros

  • Personalization
  • Customer Support
  • Engagement
  • Customer Engagement
  • Ease of Use
  • Variety