G2 Vendor Directory

Gather vs. Zonka Feedback

A side-by-side comparison based on G2 review data.

MetricGather

by Gather (Formerly BeHeard)

Zonka Feedback

by Zonka Feedback

Overall rating4.64.7
Review count1485
Ease of use9.69.3
Ease of setup9.49.3
Quality of support10.09.5
Meets requirements9.49.3
NPS85.71428684.146341
Small Business30.8%61.9%
Mid-Market46.2%32.1%
Enterprise23.1%6.0%
Total page views144842
Total LLM citations403,334

Gather

Gather is a sophisticated AI-driven research solution designed to assist users in achieving their research objectives efficiently. This innovative platform leverages artificial intelligence to streamline the process of conducting interviews, gathering qualitative and quantitative data, and generating comprehensive reports. By automating these tasks, Gather enables researchers, marketers, and brand strategists to focus on interpreting insights rather than getting bogged down in the logistics of data collection.

Pros

    Zonka Feedback

    Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform for businesses to collect feedback across channels, unify scattered sources in one place, analyze it with AI, and act in real time. Whether it’s digital journeys and product feedback or frontline and support experiences across locations, Zonka Feedback empowers teams to understand customer experience, reduce churn, improve satisfaction, and drive growth.

    Pros

    • Customer Support
    • Helpful
    • Ease of Use
    • Improvement
    • Easy Setup
    • Data Management