G2 Vendor Directory

BBM Enterprise vs. Text Request

A side-by-side comparison based on G2 review data.

MetricBBM Enterprise

by BlackBerry

Text Request

by Text Request

Overall rating3.94.6
Review count20970
Ease of use8.69.4
Ease of setup10.09.4
Quality of support8.29.4
Meets requirements8.19.3
NPS36.84210571.028037
Small Business20.0%65.4%
Mid-Market25.0%30.7%
Enterprise55.0%3.9%
Total page views206635
Total LLM citations1472,416

BBM Enterprise

BBM ® Enterprise offers secure text, voice, video, group chat and conferencing on any device, including smartphones and desktops. It’s the ideal communications solution for businesses and working professionals, with its end-to-end encryption on multiple endpoints, robust privacy policies and enterprise-grade features.

Pros

    Text Request

    Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more.

    Pros

    • Ease of Use
    • Communication
    • Easy Communication
    • Helpful
    • Client Interaction
    • Customer Support