G2 Vendor Directory

AzureDesk vs. ThriveDesk

A side-by-side comparison based on G2 review data.

MetricAzureDesk

by IntegrateCloud

ThriveDesk

by ThriveDesk

Overall rating4.44.9
Review count33108
Ease of use9.59.4
Ease of setup9.29.5
Quality of support9.29.5
Meets requirements9.19.4
NPS66.66666793.396226
Small Business36.4%65.4%
Mid-Market51.5%34.6%
Enterprise12.1%0.0%
Total page views421,194
Total LLM citations27677

AzureDesk

AzureDesk is an Helpdesk software with Easy access to Information & Support. AzureDesk centralizes all customer-facing information in a company that can be strategically used for effective customer service. AzureDesk - Only helpdesk software with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users.Try azuredesk.co today for 14 day trial .It provides ticketing system to track support cases, Sleek UI for Admin requests, 3rd party Integration with JIRA, Olark, Slack, Charge Desk & many other software, Reporting, Ticket Fields, Tabbed UI,

Pros

  • Ease of Use
  • Management Centralization
  • Tracking Ease
  • Team Collaboration
  • Easy Setup
  • Customer Support

ThriveDesk

ThriveDesk is a full featured customer service software for SaaS and eCommerce. Features included Shared Inbox, Live Chat, Chatbot, Knowledge Base and more..

Pros

  • Features
  • Customer Support
  • User Interface
  • Ease of Use
  • Intuitive
  • Helpful