G2 Vendor Directory

Azure Service Health vs. Vivantio

A side-by-side comparison based on G2 review data.

MetricAzure Service Health

by Microsoft

Vivantio

by Vivantio

Overall rating4.44.3
Review count22295
Ease of use8.88.8
Ease of setup9.08.4
Quality of support8.99.2
Meets requirements8.88.9
NPS5551.70068
Small Business27.3%14.6%
Mid-Market31.8%57.3%
Enterprise40.9%28.1%
Total page views78506
Total LLM citations19484

Azure Service Health

Azure Service Health notifies you and your teams when issues in Azure services affect your business-critical resources,, helps you understand the impacts of the issue, and keeps you updated as the issue is resolved.

Pros

  • Alert Notifications
  • Cloud Services
  • Dashboard Features
  • User Interface
  • Monitoring
  • Comprehensive Monitoring

Vivantio

Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time.

Pros

  • Ease of Use
  • Efficiency
  • Customization
  • Customizability
  • Features
  • Customer Support