G2 Vendor Directory

AWS Transfer Family vs. Files.com

A side-by-side comparison based on G2 review data.

MetricAWS Transfer Family

by Amazon Web Services (AWS)

Files.com

by Files.com

Overall rating4.34.6
Review count208301
Ease of use8.99.4
Ease of setup8.59.5
Quality of support8.99.6
Meets requirements8.99.6
NPS53.43137378.52349
Small Business48.8%36.5%
Mid-Market29.6%44.6%
Enterprise21.7%18.9%
Total page views4602,100
Total LLM citations5,2416,984

AWS Transfer Family

AWS Transfer Family offers fully managed support for the transfer of files over SFTP, AS2, FTPS, FTP, and web browsers directly into and out of Amazon S3 or Amazon EFS. You can seamlessly migrate, automate, and monitor your file transfer workflows by maintaining existing client-side configurations for authentication, access, and firewalls — so nothing changes for your customers, partners, and internal teams, or their applications.

Pros

  • Ease of Use
  • Secure Transfer
  • Integration Capabilities
  • Easy Integrations
  • Features
  • Security

Files.com

Files.com is the secure, cloud-native File Orchestration Platform built to replace the patchwork of legacy file infrastructure: aging SFTP servers, heavy MFT suites, separate file-sharing tools, and the custom scripts holding them together, all with one system. IT teams stop losing hours to patching servers and chasing failed transfers, while business users get a clean interface that works for technical and non-technical teams alike. Files.com consolidates every file flow into a single platform with centralized access controls, policy enforcement, and complete audit visibility.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Integrations
  • User Interface
  • Easy Integrations