G2 Vendor Directory

AWS Managed Services (AMS) Integration App vs. PagerDuty

A side-by-side comparison based on G2 review data.

MetricAWS Managed Services (AMS) Integration App

by Amazon Web Services (AWS)

PagerDuty

by PagerDuty

Overall rating4.44.5
Review count133978
Ease of use8.78.8
Ease of setup8.68.5
Quality of support8.89.0
Meets requirements8.89.2
NPS63.63636467.573222
Small Business48.5%19.2%
Mid-Market32.6%43.1%
Enterprise18.9%37.7%
Total page views1942,896
Total LLM citations10920,596

AWS Managed Services (AMS) Integration App

The AWS Managed Services (AMS) Integration App is designed to seamlessly connect AWS Managed Services with the ServiceNow platform, enhancing operational efficiency and visibility. Key Features and Functionality: - Automated Incident Management: Automatically create and manage incidents in ServiceNow based on alerts from AWS Managed Services, ensuring prompt response to issues. - Change Management Synchronization: Integrate change management processes between AWS and ServiceNow, facilitating smooth and documented changes across both platforms.

Pros

  • Ease of Use
  • Easy Integrations
  • Automation
  • Customer Support
  • Solutions
  • Reliability

PagerDuty

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incidents, PagerDuty enables teams to detect, assess, and resolve issues faster, preventing downtime and ensuring business continuity. Key Features and Product Functionality PagerDuty Operations Cloud is the heart of our platform, providing proactive incident response, on-call management, automated workflows, and AI-powered insights.

Pros

  • Alert Notifications
  • Alerting System
  • Alert Management
  • Ease of Use
  • Easy Integrations
  • Integrations