G2 Vendor Directory

AutoLoop Customer Engagement Suite vs. VinSolutions Connect CRM

A side-by-side comparison based on G2 review data.

MetricAutoLoop Customer Engagement Suite

by CAR Research

VinSolutions Connect CRM

by Cox Automotive

Overall rating4.14.2
Review count11109
Ease of use8.48.9
Ease of setup8.98.6
Quality of support9.08.6
Meets requirements8.99.0
NPS27.27272742.45283
Small Business54.5%35.2%
Mid-Market36.4%61.1%
Enterprise9.1%3.7%
Total page views19372
Total LLM citations01,896

AutoLoop Customer Engagement Suite

Car-Research XRM provides the tools to perform the tasks needed to help with customer satisfaction like Real-time dynamic route sheet, key indicator alerts for online repair orders, and more.

Pros

    VinSolutions Connect CRM

    As the provider of Connect CRM, Connect Automotive Intelligence, and the supporting suite of Connect solutions, VinSolutions helps more than 6,500 dealers make every connection count. VinSolutions’ industry-leading tools—including customizable customer relationship management, artificial intelligence, and desking—help dealerships drive more leads, increase profits, and accelerate the path to purchase.

    Pros