G2 Vendor Directory

Author-It vs. MadCap Flare

A side-by-side comparison based on G2 review data.

MetricAuthor-It

by Author-It Software Corporation

MadCap Flare

by MadCap Software

Overall rating3.94.4
Review count45491
Ease of use7.87.8
Ease of setup6.98.2
Quality of support8.68.8
Meets requirements8.58.8
NPS26.66666758.264463
Small Business26.7%18.0%
Mid-Market51.1%52.5%
Enterprise22.2%29.5%
Total page views414691
Total LLM citations8003,341

Author-It

Create. Collaborate. Manage. Reuse. Translate. Publish. All on one platform. Author-it is a true and complete Component Content Management System (CCMS) for the creation, management, localization, and publishing of a wide variety of information products. Single sourcing is the core of Author-it, and with loads of functionality like multi-channel publishing, variant management, review and approval workflows, and authoring assistance, we offer a collaborative solution capable of dealing with the needs of any organization, from SMBs to Enterprise.

Pros

    MadCap Flare

    Empowering teams to create, manage, and deliver exceptional content at scale MadCap Flare is the go-to solution for technical content teams that need to streamline workflows and deliver consistent, high-quality content across every channel. Trusted by documentation, training, and knowledge management professionals worldwide, Flare combines the precision of XML-based authoring with the flexibility of multi-channel publishing—all from a single, centralized platform.

    Pros

    • Customer Support
    • Ease of Use
    • Flexibility
    • Customization
    • Features
    • Solutions