G2 Vendor Directory

Atlassian Advisory Services vs. Realtime

A side-by-side comparison based on G2 review data.

MetricAtlassian Advisory Services

by Atlassian

Realtime

by Recursive Labs

Overall rating4.34.5
Review count2541
Ease of use8.89.8
Ease of setup8.69.8
Quality of support8.79.8
Meets requirements9.19.8
NPS6095
Small Business36.0%17.1%
Mid-Market48.0%78.0%
Enterprise16.0%4.9%
Total page views7361
Total LLM citations3529

Atlassian Advisory Services

Experienced advisors from Atlassian

Pros

    Realtime

    Secure, download-free cobrowsing & full desktop screensharing that integrates with most major CRMs or via custom connector. Use our view-only, collaborative, or full desktop model to deliver concierge-level support to online customers on the web's most complicated tasks.

    Pros

    • Ease of Use
    • Customer Support
    • Remote Support
    • Customer Engagement
    • Reliability
    • Service Quality