G2 Vendor Directory

Atlassian Advisory Services vs. Fullview

A side-by-side comparison based on G2 review data.

MetricAtlassian Advisory Services

by Atlassian

Fullview

by Fullview

Overall rating4.34.7
Review count2516
Ease of use8.89.4
Ease of setup8.69.2
Quality of support8.78.9
Meets requirements9.19.7
NPS6087.5
Small Business36.0%28.6%
Mid-Market48.0%57.1%
Enterprise16.0%14.3%
Total page views7387
Total LLM citations35227

Atlassian Advisory Services

Experienced advisors from Atlassian

Pros

    Fullview

    Fullview is a cobrowsing and session replay platform built for customer support teams. Support agents get instant visual context on every ticket, so they can stop asking customers to explain what they see and start seeing it themselves. The platform brings together two tools support teams actually need: Cobrowsing - Join a customer's browser session in one click directly from your helpdesk. See their screen, share yours, take control when needed. No downloads, meeting links, or codes required from the customer. Session replays - Watch back exactly what customers did before filing a ticket.

    Pros

    • Easy Setup
    • Session Replay
    • Setup Ease
    • Customer Engagement