G2 Vendor Directory

Async vs. Klient PSA

A side-by-side comparison based on G2 review data.

MetricAsync

by Async Await

Klient PSA

by Klient Software

Overall rating4.24.5
Review count1198
Ease of use8.78.7
Ease of setup7.78.2
Quality of support8.49.1
Meets requirements8.49.1
NPS45.45454568.817204
Small Business72.7%57.3%
Mid-Market18.2%41.7%
Enterprise9.1%1.0%
Total page views57469
Total LLM citations621,318

Async

Async is an open-source SaaS web application designed to enhance team communication by distinguishing between urgent and non-urgent conversations. It offers two primary modes of interaction: Chats for immediate, synchronous discussions, and Discussions for thoughtful, asynchronous dialogues. This structure helps teams minimize distractions and maintain focus by appropriately categorizing communication based on urgency. Key Features and Functionality: - Unlimited Chats: Facilitate real-time conversations for pressing matters, with each chat preserving 12 months of message history.

Pros

    Klient PSA

    Klient PSA is a Professional Services Automation (PSA) platform built 100% natively on Salesforce. It is designed for professional services organizations of roughly 50 to 1,000 people — consulting firms, SaaS services teams, systems integrators, and agencies — that already run on Salesforce and want delivery, finance, and customer data in one system instead of in a PSA bolted on beside the CRM. Because Klient PSA runs inside your existing Salesforce org, projects, resources, timesheets, and invoices share the same records, permissions, and reports as your pipeline.

    Pros

    • Ease of Use
    • Project Management
    • Resource Management
    • Flexibility
    • Comprehensive Features
    • Updates