G2 Vendor Directory

Aspect Unified IP Contact Center vs. Ringover

A side-by-side comparison based on G2 review data.

MetricAspect Unified IP Contact Center

by Alvaria, Inc.

Ringover

by Ringover

Overall rating4.34.6
Review count19500
Ease of use8.29.4
Ease of setup7.39.3
Quality of support8.29.2
Meets requirements8.99.2
NPS44.44444480.467091
Small Business0.0%78.5%
Mid-Market36.8%21.1%
Enterprise63.2%0.4%
Total page views1031,590
Total LLM citations10315,859

Aspect Unified IP Contact Center

Today Alvaria has two proven and feature rich platforms that many of our customers rely on every day for inbound service and outbound engagement, Aspect Unified IP and Noble CC. Alvaria has taken the best of these solutions to form the Alvaria CX Suite for on-premises and private cloud deployments starting in early 2022.

Pros

    Ringover

    Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • Helpful
    • Intuitive
    • Call Quality