G2 Vendor Directory

Arcserve ShadowProtect SPX vs. CTERA Endpoint and Server Backup

A side-by-side comparison based on G2 review data.

MetricArcserve ShadowProtect SPX

by Arcserve

CTERA Endpoint and Server Backup

by CTERA Networks

Overall rating4.24.8
Review count2320
Ease of use8.49.0
Ease of setup8.49.0
Quality of support7.49.3
Meets requirements8.79.2
NPS38.09523890
Small Business56.5%6.7%
Mid-Market34.8%33.3%
Enterprise8.7%60.0%
Total page views82317
Total LLM citations15310

Arcserve ShadowProtect SPX

Arcserve ShadowProtect delivers reliable backup and disaster recovery for hosted environments, with fast data restoration and disaster recovery. Designed for Managed Service Providers, ShadowProtect streamlines routine backup operations, data recovery, and monthly billing and reporting. MSPs can provide complete backup services and quickly recover entire systems, applications, or files after data loss, hardware failure, or ransomware attacks.

Pros

  • Deployment Ease
  • User Interface
  • Backup Services
  • Restore Services
  • Data Recovery
  • Backup Reliability

CTERA Endpoint and Server Backup

CTERA is a recognized leader in the GigaOm Radar for Globally Distributed File Systems for the fifth consecutive year as well as Frost & Sullivant’s 2025 Global Company of the Year for Excellence in Hybrid Cloud Storage. CTERA has a proven track record of providing solutions to global Fortune 500 organizations and government agencies that have modernized their traditional network-attached storage (NAS) across distributed sites to streamline business continuity, data protection, and disaster recovery.

Pros

  • Features
  • Centralized Management
  • Storage Capacity
  • Customer Support
  • Reliability
  • Easy Setup