Arcserve Replication and High Availability (RHA) vs. Freshservice
A side-by-side comparison based on G2 review data.
| Metric | Arcserve Replication and High Availability (RHA) | Freshservice |
|---|---|---|
| Overall rating | 4.0 | 4.6 |
| Review count | 12 | 1,366 |
| Ease of use | 7.6 | 9.3 |
| Ease of setup | 6.6 | 9.0 |
| Quality of support | 8.0 | 9.1 |
| Meets requirements | 7.6 | 9.0 |
| NPS | 45.454545 | 75.644917 |
| Small Business | 16.7% | 18.0% |
| Mid-Market | 83.3% | 60.9% |
| Enterprise | 0.0% | 21.1% |
| Total page views | 317 | 3,143 |
| Total LLM citations | 48 | 28,238 |
Arcserve Replication and High Availability (RHA)
Arcserve Replication and High Availability (RHA) ensures business continuity during unplanned disruptions by enabling real-time data replication and high availability for on-premises, remote, and cloud environments, by replicating data at the file system level for files, folders, applications, and full physical or virtual systems. Utilizing asynchronous replication technology, RHA maintains up-to-date replicas of mission-critical systems, including Windows and Linux applications, across physical servers, VMware, Hyper-V, Amazon EC2, and Microsoft Azure environments.
Freshservice
Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that need to move fast without sacrificing control. Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.
- Ease of Use
- Features
- Automation
- Ticketing System
- Ticket Management
- User Interface