G2 Vendor Directory

ArcGIS Business Analyst vs. Kontakt.io

A side-by-side comparison based on G2 review data.

MetricArcGIS Business Analyst

by Esri

Kontakt.io

by Kontakt.io

Overall rating4.64.6
Review count2119
Ease of use8.39.2
Ease of setup10.08.6
Quality of support9.39.5
Meets requirements8.99.1
NPS63.15789566.666667
Small Business52.4%42.1%
Mid-Market28.6%36.8%
Enterprise19.0%21.1%
Total page views152149
Total LLM citations1,456396

ArcGIS Business Analyst

See people and opportunities clearly using ArcGIS Business Analyst. ArcGIS Business Analyst helps you make smarter market planning, site selection, and customer segmentation decisions. By combining demographic, lifestyle, behavioral, and spending data, maps, and reports with location-driven intelligence, you can identify under-performing markets, pinpoint the right growth sites, find where your target customers live, and share the market research across your organization.

Pros

    Kontakt.io

    As the leader in Indoor Journey Analytics, Kontakt.io optimizes processes and resources by revealing how customers move through your business. Using RTLS, IoT, and AI, we uncover waste, streamline capacity, and help your customers and staff feel seen and valued. Delivered as a service, our platform includes IoT devices and sensors, gateways, AI-powered analytics, and web/mobile applications.

    Pros

    • Customer Support
    • Ease of Use
    • Implementation Ease
    • Features
    • Design Quality
    • Response Time