Arcade vs. Centrical

AI coaching for frontline sales and support teams. Reps practice real conversations, get scored, and improve before the next customer. Product Overview Arcade is the AI coaching platform for frontline sales and support teams. It's built for organizations whose reps are spread across stores, dealerships, kiosks, partner locations, and contact centers, where no manager can sit in on every conversation and performance varies wildly from one team to the next.

Centrical is the Workforce Orchestration System for the hybrid frontline, where people and AI agents play as one team. Across sales, service, and operations, Centrical turns a business goal into a running performance program, building the KPIs, learning, coaching, simulations, and challenges needed to turn strategy into frontline behavior, and behavior into outcomes.