Apollo ILS/LSP vs. LibAnswers
A side-by-side comparison based on G2 review data.
| Metric | Apollo ILS/LSP | LibAnswers |
|---|---|---|
| Overall rating | 4.8 | 4.3 |
| Review count | 46 | 12 |
| Ease of use | 9.5 | 8.9 |
| Ease of setup | 9.6 | 7.9 |
| Quality of support | 9.7 | 8.8 |
| Meets requirements | 9.6 | 9.1 |
| NPS | 89.130435 | 58.333333 |
| Small Business | 95.7% | 33.3% |
| Mid-Market | 4.3% | 25.0% |
| Enterprise | 0.0% | 41.7% |
| Total page views | 171 | 147 |
| Total LLM citations | 144 | 18 |
Apollo ILS/LSP
The Apollo™ ILS/LSP (Integrated Library System/Library Services Platform) is devoted solely to public libraries. It has exceedingly delighted customers, with a 99.4% retention rate. Apollo library automation has won the Product of the Year award for 2016 and 2017. Its hosted-only and multi-tenant architecture continually pays benefits to customers though faster feature development, faster/better service, hassle-free 3rd party integration, and world-class server management and up-time.
LibAnswers
A platform with a built-in knowledge base for improved reference service.