Amazon CloudSearch vs. Glean
A side-by-side comparison based on G2 review data.
| Metric | Amazon CloudSearch | Glean |
|---|---|---|
| Overall rating | 4.0 | 4.7 |
| Review count | 15 | 337 |
| Ease of use | 8.9 | 9.4 |
| Ease of setup | 9.2 | 8.7 |
| Quality of support | 8.1 | 9.3 |
| Meets requirements | 8.7 | 9.3 |
| NPS | 21.428571 | 80.966767 |
| Small Business | 46.7% | 6.9% |
| Mid-Market | 26.7% | 40.2% |
| Enterprise | 26.7% | 52.9% |
| Total page views | 109 | 4,210 |
| Total LLM citations | 36 | 29,595 |
Amazon CloudSearch
Amazon CloudSearch is a managed service in the AWS Cloud that makes it simple and cost-effective to set up, manage, and scale a search solution for your website or application.
Glean
Glean is an enterprise AI platform that brings together AI assistants, AI agents, and enterprise search to help employees find answers, create content, and automate work. Grounded in your company’s knowledge, Glean Assistant answers questions, summarizes information, and drafts content, while Glean Agents enables teams to build and deploy AI agents that execute multi-step workflows across business applications. With 275+ out-of-the-box connectors, Glean connects information across workplace tools and delivers personalized AI that respects existing access permissions.
- Ease of Use
- Speed
- Time-saving
- Fast Search
- Results
- Intuitive