G2 Vendor Directory

Alchemer Survey vs. Userpilot

A side-by-side comparison based on G2 review data.

MetricAlchemer Survey

by Alchemer

Userpilot

by Userpilot

Overall rating4.44.6
Review count9581,020
Ease of use9.08.8
Ease of setup9.08.8
Quality of support8.99.5
Meets requirements9.19.0
NPS62.42038275.834971
Small Business42.5%39.9%
Mid-Market32.7%55.2%
Enterprise24.8%4.8%
Total page views1,6594,575
Total LLM citations12,91115,364

Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Helpful
  • Ease of Creation
  • Quick Setup

Userpilot

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions.

Pros

  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customer Support
  • Helpful
  • Analytics