G2 Vendor Directory

Alchemer Survey vs. SurveyMonkey

A side-by-side comparison based on G2 review data.

MetricAlchemer Survey

by Alchemer

SurveyMonkey

by SurveyMonkey

Overall rating4.44.4
Review count95824,043
Ease of use9.09.3
Ease of setup9.09.1
Quality of support8.98.8
Meets requirements9.19.1
NPS62.42038258.566124
Small Business42.5%36.8%
Mid-Market32.7%34.3%
Enterprise24.8%28.9%
Total page views1,6598,375
Total LLM citations12,91120,551

Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Helpful
  • Ease of Creation
  • Quick Setup

SurveyMonkey

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Easy Setup