G2 Vendor Directory

Alchemer Survey vs. Matter

A side-by-side comparison based on G2 review data.

MetricAlchemer Survey

by Alchemer

Matter

by Matter

Overall rating4.44.7
Review count9581,190
Ease of use9.09.5
Ease of setup9.09.5
Quality of support8.99.5
Meets requirements9.19.4
NPS62.42038277.085088
Small Business42.5%49.3%
Mid-Market32.7%36.8%
Enterprise24.8%14.0%
Total page views1,659658
Total LLM citations12,9114,861

Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Helpful
  • Ease of Creation
  • Quick Setup

Matter

Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! ✅ Free 14-Day Trial: Full access to all features, no credit card required ✅ 2-Minute Setup: Start building culture instantly ✅ Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens.

Pros

  • Recognition
  • Appreciation
  • Peer Recognition
  • Employee Recognition
  • Helpful
  • Ease of Use