G2 Vendor Directory

Alchemer Survey vs. Centiment

A side-by-side comparison based on G2 review data.

MetricAlchemer Survey

by Alchemer

Centiment

by Centiment

Overall rating4.44.9
Review count958134
Ease of use9.09.6
Ease of setup9.09.5
Quality of support8.99.9
Meets requirements9.19.8
NPS62.42038299.24812
Small Business42.5%53.9%
Mid-Market32.7%30.5%
Enterprise24.8%15.6%
Total page views1,6591,104
Total LLM citations12,9112,159

Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Helpful
  • Ease of Creation
  • Quick Setup

Centiment

Centiment is a market research platform that helps teams design surveys, collect data, and turn results into analysis-ready findings. It brings key steps of the research workflow into one place so teams can move from a research question to an interpretable output with consistent structure and methodology. Centiment is used by product, marketing, and research teams to support decisions such as validating product direction, testing concepts, refining positioning, and measuring customer experience.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Setup Ease
  • Quick Setup
  • Intuitive